Same Payment Method

The refund will be made on the same payment method used for the purchase.

Refund Times

The refund is generally issued after 7 working days from the moment the return was entrusted to the courier.

Timings Relating to the Credit of the amount

Once the refund has been issued, the timing for the credit of the amount will depend on the manager of the payment method used.

Cash on Delivery Orders

To receive a refund for cash on delivery orders, an IBAN or PayPal account must be provided.

Customer care

For any information do not hesitate to contact us.
Our customer care will be at your disposal from Monday to Friday from 9:00AM to 5:00PM