Defective goods

Quality Control

All our products are checked by our quality control before being processed, if the item received has defects or is incorrect, we advise you to follow the steps below.

You received an item other than the one you ordered

If you have received an item other than the one you ordered, we kindly ask you to contact us by email at info@modadistrict.com or via Whatsapp at: +39 0381 372155 by sending us a photo of the labels on the box of the item and model. received, after which we will notify you of the return or replacement procedure.

The article is found to be defective

If you have received a defective item, we kindly ask you to contact us by email at info@modadistrict.com or via Whatsapp at: +39 0381 372155 by sending us a photo of the defect, after which we will notify you of the return or replacement procedure.

For more information about the defective goods, see the Refunds section